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Useful contacts

Area Teams

Call your area team about

  • your tenancy

  • estate issues

  • paying rent

  • problems paying rent

  • getting involved with our services

 

Frome area team

0333 400 8233

 

Glastonbury and Street area team

0333 400 8211

 

Shepton Mallet and Wells area team

0333 400 8222

 

For emergency gas repairs

Please use this number outside normal office hours only i.e. in the evenings or at weekends. Calls are free of charge.


0808 1785 900

 

For solid fuel, oil and gas heating and domestic hot-water systems repairs

0808 1785 900

Between 8.30am and 5pm from Monday to Friday,except on bank holidays. Calls are free of charge. 
 

For general enquiries

Telephone: 01749 334455
Email: info@flourishhomes.co.uk

 

For general repairs

Telephone: 0800 0688 873 between 8.30am and 5pm from Monday to Friday, except on bank holidays and until 80m on Thursday evenings (from 20 November 2008). Calls are free of charge.
Email: repairsenq@flourishhomes.co.uk

 

For helpline enquiries

Telephone: 01749 334329
Email: info@flourishhomes.co.uk

 

For out-of-hours emergencies

Please use this number outside normal office hours only i.e. in the evenings or at weekends.
Telephone: 0870 7705 314

 

For rent enquiries

Call your area team

 

Frome area team

0333 400 8233

 

Glastonbury and Street area team

0333 400 8211

 

Shepton Mallet and Wells area team

0333 400 8222

 

Other useful organisations:

Mendip District Council 
01749 648999

 

Enquiries about housing benefit or council tax benefit

0845 300 3352

 

Citizens Advice Bureaux
Shepton Mallet: 01749 343010
Street: 01458 448275
Frome: 01373 465496
Wells: 01749 675677
Glastonbury: 01458 837444
Midsomer Norton: 01761 418599
Weston Super Mare: 0870 121 2017
Yeovil: 01935 421167

 

National Debtline
Telephone: 0808 808 4000

 

Samaritans
Telephone: 0845 790 9090

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