Paying your rent on time is really important because Flourish Homes uses this money to pay for the work we do to your home, from carrying out repairs to doing improvements like our programme of fitting new kitchens and bathrooms.
Our Income Recovery Housing Officers in our area teams deal with collecting rents and are there to help tenants with any problems they have in paying their rent. Our aim is to help you stay in your home so we can offer lots of help and advice if you’re having problems paying your rent.
Want more help?
Frome area
0333 400 8233
Glastonbury and Street area
0333 400 8211
Shepton Mallet and Wells area
0333 400 8222
Ways to pay
There are lots of ways to pay your rent which means you can find the best method that suits you.
Pay right now!
You can pay right now if you have a debit card. Click on Pay your rent on the right which takes you to the bill pay site. Nothing could be easier!
Over the phone
We also take payment by debit card over the phone. Call our free rents hotline number 0800 068 8853 Monday to Friday between 8.30am and 5pm and we can take your details over the phone.
Pay with cash
You can pay with cash at our Kilver Court offices in Shepton Mallet. Call into the offices Monday to Friday 8.30am to 5pm. Find out how to get to our offices here.
Pay at the Post Office or PayPoint site
You can pay your rent at any Post Office or PayPoint site. Don’t forget to take your rent repayment card with you. Visit the Paypoint website here to find your nearest PayPoint.
Direct debit
If you have a bank account you can set up a monthly direct debit - it takes the hassle out of remembering! Just print off our direct debit form, fill it in and sign it before sending it to us.
Standing order
You can also set up a bank standing order - again it takes the hassle out of remembering. You'll need to talk to your bank about getting a standing order form from them.
Are you stryggling to pay your rent? Find help here.
