We actively encourage customers to let us know when we have done something well or not so well, or simply when they have a suggestion as to how we could do things better. We use this feedback to improve our services.

You can send us complaints, compliments and suggestions in a number of ways:

• By email
• By filling in a comment and complaints form and posting it to us. Please click here for a copy of comment and complaints form that you can print.
• By contacting any member of staff or tenant representative
• By visiting our reception
• By asking someone else to contact us on your behalf

For more information, please click here to download our complaints leaflet. You will need Adobe Acrobat and you can download the software free of charge here.